Effective date: 11 August 2026
This Privacy Policy describes what data may be processed when the Dispatch internet resource is used, the purposes for which it is used, and how users may exercise their rights.
Personal data is processed with due regard to the requirements of the laws of the Republic of Kazakhstan, including the Law of the Republic of Kazakhstan “On Personal Data and Their Protection”.
1. Who Processes the Data
The personal data operator is:
[name of legal entity / individual entrepreneur / owner]
BIN/IIN: [specify]
Address: [specify]
E-mail for personal data enquiries: [specify]
2. What Data May Be Processed
When simply reading the website, the user is not required to provide their name or other identifying information.
When certain website functions are used, data voluntarily provided by the user may be processed, primarily the e-mail address provided when subscribing to the newsletter.
If the website provides feedback forms, request forms or other forms, information entered by the user in the relevant form may be processed.
The website’s servers and technical systems may also automatically record technical information necessary for the operation and security of the resource, including the IP address, date and time of the request, requested URL, browser type, device information, server response code and similar technical data.
If the relevant functionality is implemented, the selected publication and newsletter language may also be recorded when a user subscribes.
3. Purposes of Processing
Data is used to provide services requested by the user, send and confirm subscriptions, manage the newsletter, process enquiries, ensure website security, prevent abuse, diagnose technical errors, compile anonymized statistics and comply with legal requirements.
Personal data is not used for purposes incompatible with the purpose for which it was originally obtained without an appropriate legal basis.
4. Newsletter Subscription
The e-mail address is provided voluntarily by the user.
By submitting the subscription form and confirming their consent, the user authorizes the use of the specified address to send news and other materials from the relevant publication.
A confirmation link sent by e-mail may be used to verify that the address belongs to the user.
The user may unsubscribe at any time using the “Unsubscribe” link in an e-mail.
5. Cookies and Local Storage
The website may use cookies and local storage technologies for the technical operation of the website and to save selected interface settings, language and other user preferences.
For example, the choice to display Kazakh text in Cyrillic or Latin script may be stored directly in the user’s browser.
If third-party analytics systems, advertising or other services are added to the website in the future, information about their use should be reflected in this Policy.
6. Disclosure of Data to Third Parties
For the technical operation of the website, certain data may be processed by organizations that provide the website owner with hosting, e-mail, newsletter delivery, infrastructure protection and other necessary technical services.
Such data is transferred only to the extent necessary for the relevant purpose and subject to the requirements of applicable law.
Data may also be provided to government authorities and other persons in the cases provided for by the laws of the Republic of Kazakhstan.
7. Retention Period
Personal data is retained no longer than necessary for the purposes for which it is processed, unless a longer period is required by law.
A subscriber’s e-mail address may be retained until the subscription is terminated or another lawful purpose of processing has been achieved.
Technical logs may be retained for the period necessary for the security, diagnostics and operation of the information system.
8. Information Security
The website owner takes reasonable organizational and technical measures to protect data against unauthorized access, alteration, disclosure, destruction or other unlawful actions.
However, no method of transmitting or storing information on the Internet can guarantee absolute security.
9. User Rights
The user may contact the operator regarding the processing of their personal data, clarification or correction of information, termination of the newsletter, withdrawal of previously given consent and the exercise of other rights provided for by the laws of the Republic of Kazakhstan.
Requests may be sent to:
[e-mail for personal data enquiries]
To prevent unauthorized access, the operator may request information necessary to verify the identity of the applicant.
10. Third-Party Websites and Embedded Content
The website may use links, images, videos, maps and other materials from third-party resources.
Such services may independently process the user’s technical data in accordance with their own terms and privacy policies.
This Policy governs data processing carried out directly by the owner of Dispatch and does not replace the policies of third-party services.
11. Changes to This Policy
This Policy may be updated in connection with changes to the website’s functionality or legal requirements.
The current version is published on this page with the date of the latest update.